Frequently asked questions

Browse our tours or fleet, pick your date and group size, and book instantly online. You'll receive a confirmation email within minutes, and our team will follow up with all the details. No account required.

We recommend booking at least 2–3 weeks ahead during peak season (June–September). Off-season bookings can often be confirmed within 48 hours. Popular boats and routes sell out quickly.

Absolutely. For groups of 10 or more, contact our team directly. We can arrange multiple boats sailing together, coordinate pickup logistics, and offer group pricing.

No. You can book as a guest with just your email and phone number. We'll send your confirmation and voucher to your email.

You'll receive an email confirmation within 5 minutes. 24 hours before your tour, your captain will reach out with final details (meeting point, weather update, any last-minute tips).

Departure times vary by tour and season. Full-day tours typically depart at 9:30–10:00 AM. Half-day tours offer morning (9:00 AM) or afternoon (1:30 PM) slots. Sunset tours depart around 5:30–6:00 PM. Exact times are confirmed at booking.

Sunscreen (reef-safe preferred), a hat, sunglasses, a light cover-up, and your swimsuit. Towels, snorkeling gear, and a cooler with water are provided on board. We recommend bringing a waterproof phone pouch.

Most of our boats have an onboard bathroom (marine toilet). Smaller traditional gozzi may not, but your captain will make regular comfort stops at ports or beach clubs along the route.

Yes! On full-day tours, you can stop at a seaside restaurant (Nerano is a favorite) or bring your own food. Some boats offer optional catering packages that can be arranged at booking.

Tips are not included in the price and are never expected, but always appreciated. If your captain made your day special, a tip of 10–15% is a kind gesture in line with local custom.

Safety is our top priority. If conditions are unsafe, you'll be notified by 8 AM on the day of your tour. You'll receive a full refund or can reschedule for free. Light rain or mild wind usually doesn't cancel a trip — your captain will adjust the route if needed.

All prices on thecharterpro.com are displayed in US Dollars (USD). Your bank may apply a small currency conversion fee at their standard rate.

We accept Visa, Mastercard, American Express, Apple Pay, and Google Pay — all processed securely through Stripe. No PayPal or bank transfers.

Your card is charged at the time of booking. The full amount is captured immediately to guarantee your reservation. No hidden fees, no surprises.

Yes. The price you see includes the boat, captain, fuel, towels, snorkeling gear, and water. The only extras are optional: restaurant lunch, catering, or special requests. Some tours also include hotel pickup.

No. Your full payment is handled online in USD before your trip. You won't need to pay anything on the day — unless you choose to tip the captain or stop at a restaurant.

Cancellation terms vary by boat and operator. The specific cancellation policy applicable to your booking is displayed at checkout, before payment, and included in your confirmation email. Weather cancellations decided by the captain are always 100% refund or free reschedule.

Date change terms vary by boat and operator and are shown at checkout. As a typical reference, most operators allow free date changes up to 48 hours before the tour, subject to availability. Contact our team and we'll find the best alternative for you.

We understand travel disruptions happen. Contact us as soon as possible with your airline confirmation, and we'll do our best to reschedule or issue a refund — even outside the standard cancellation window.

We'd love to help! We've coordinated dozens of proposals. Tell us your vision and we'll work with the captain to set up flowers, champagne, music, or a photographer. Just mention it when booking or contact us directly.

Small to medium dogs are welcome on most boats. Let us know when booking so we can confirm with the captain and suggest the best boat for your furry friend.

Some of our larger boats offer easier boarding and more stable platforms. Contact us with details about your needs and we'll recommend the best options. We want everyone to enjoy the sea.

We can arrange a professional photographer to join your tour and capture every moment. Packages start at $350 for 2 hours of shooting with edited digital delivery. Contact us to book.

Yes, we offer multi-day charters for exploring the full Amalfi Coast, Capri, Ischia, and beyond. Multi-day trips include overnight mooring arrangements. Contact us for custom itineraries and pricing.